Guide Background
AI Governance Policy

VIZRU AI Governance Policy

The purpose of this policy is to establish clear governance standards for the development, deployment, and management of Artificial Intelligence (AI) at VIZRU. This policy ensures that AI is used responsibly, ethically, and in alignment with our organizational values, customer trust, and global regulatory requirements.

1. Purpose

The purpose of this policy is to establish clear governance standards for the development, deployment, and management of Artificial Intelligence (AI) at VIZRU. This ensures responsible and ethical AI use aligned with our values, customer trust, and regulatory requirements.

2. Scope

  • All AI systems, algorithms, and automation platforms developed, licensed, or deployed by VIZRU.
  • All employees, contractors, and partners involved in AI-related projects.
  • All data used to train, test, or operate AI systems.

3. Guiding Principles

3.1 Fairness and Non-Discrimination

AI systems must be designed and tested to minimize bias and prevent discriminatory outcomes. Regular audits must be conducted to identify and mitigate unfair impacts across demographics.

3.2 Transparency and Explainability

AI decision-making processes should be explainable to stakeholders. Customers and users will be informed when interacting with AI-driven systems.

3.3 Privacy and Data Protection

All AI systems must comply with applicable data protection regulations (e.g., GDPR, CCPA). Data used for AI training and operations must be anonymized and secured.

3.4 Accountability and Oversight

Final accountability for AI-driven decisions rests with human decision-makers. Every AI project must have a designated owner responsible for ethical and regulatory compliance.

3.5 Safety and Security

AI systems must undergo rigorous testing for safety, reliability, and resilience against misuse or adversarial attacks. Incident response procedures must be in place for AI-related risks or malfunctions.

3.6 Continuous Improvement

AI models must be continuously monitored, updated, and improved to address new risks, biases, or compliance requirements.

4. Governance Structure

  • AI Ethics & Risk Committee: Oversees adherence to this policy, reviews high-impact AI projects, and ensures compliance with ethical standards.
  • Project Owners: Ensure responsible design, deployment, and monitoring of assigned AI systems.
  • Data Governance Team: Ensures all AI data meets quality, privacy, and security standards.
  • Independent Audits: Conducted periodically to evaluate compliance and identify gaps.

5. Regulatory Compliance

VIZRU commits to staying aligned with global AI regulations and frameworks, including but not limited to:

  • EU AI Act (forthcoming)
  • OECD AI Principles
  • NIST AI Risk Management Framework
  • Local jurisdictional laws on data protection and AI use

6. Implementation & Enforcement

  • Training programs will be provided to all employees involved in AI development and usage.
  • Non-compliance with this policy may result in disciplinary action, contract termination, or legal liability, depending on severity.

7. Review & Updates

This policy will be reviewed annually by the AI Ethics & Risk Committee to reflect technological advancements, regulatory changes, and stakeholder feedback.

VIZRU remains committed to continuously evolving its AI practices in alignment with global ethical standards.

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